Preface

Introduction: Why Knowledge Capital?

Knowledge Cluster I: Starting Points

Dorothy Leonard: Operating as a Knowledge System
Jim Botkin: The Knowledge Business
Karl Wiig: The Knowledge Movement Emerges from its Infancy

Knowledge Cluster II: Strategic Issues

Göran Roos: Recipes for Knowledge-Based Value Creation
Leif Edvinsson: The Intelligent Organization
Vince Barabba: Understanding the Enterprise as a System

Knowledge Cluster III: Human Capital, Values, and Learning

Jac Fitz-enz: Human Capital is the Only Active Asset
Thomas O. Davenport: People are the Owners and Investors of Human Capital
Don Tyler: Shared Values – The Prerequisite for Knowledge Sharing and Creation
Brook Manville: Wars of Capabilities

Knowledge Cluster IV: Drivers and Accounting for Intangible Wealth

Jonathan Low: Value Drivers for Intangibles
Steven Wallman: A Level Playing Field for Intangibles

Knowledge Cluster V: Bringing It All Together

Hubert Saint-Onge: Creating and Implementing a Knowledge Strategy
Kent Greenes: Knowledge Management is About Change
Sharon Oriel: Finding "The Hook"
Stephen Denning: The Springboard Story
Alex Bennet: The Knowledge-Centric Organization

Epilogue

Ten Questions for Leading Your Organization into Becoming a Knowledge-Based Enterprise

Resources: Books for Building a Knowledge-Based Enterprise

Index
 

© 2003 Jay L. Chatzkel www.progressivepractices.com