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Preface
Introduction:
Why Knowledge Capital?
Knowledge
Cluster I: Starting Points
Dorothy
Leonard:
Operating as a Knowledge System
Jim
Botkin:
The Knowledge Business
Karl
Wiig:
The Knowledge Movement Emerges from its Infancy
Knowledge
Cluster II: Strategic Issues
Göran
Roos:
Recipes for Knowledge-Based Value Creation
Leif
Edvinsson:
The Intelligent
Organization
Vince
Barabba:
Understanding the Enterprise as a System
Knowledge
Cluster III: Human Capital, Values, and Learning
Jac
Fitz-enz:
Human Capital is the
Only Active Asset
Thomas
O. Davenport:
People are the Owners
and Investors of Human
Capital
Don
Tyler:
Shared Values – The Prerequisite for Knowledge Sharing and
Creation
Brook
Manville:
Wars of Capabilities
Knowledge
Cluster IV: Drivers and Accounting for Intangible
Wealth
Jonathan
Low:
Value Drivers for Intangibles
Steven
Wallman:
A Level Playing Field for Intangibles
Knowledge
Cluster V: Bringing It All Together
Hubert
Saint-Onge:
Creating and
Implementing a Knowledge Strategy
Kent
Greenes:
Knowledge Management is About Change
Sharon
Oriel:
Finding "The Hook"
Stephen
Denning:
The Springboard Story
Alex
Bennet:
The Knowledge-Centric Organization
Epilogue
Ten Questions for Leading Your
Organization into Becoming a
Knowledge-Based
Enterprise
Resources:
Books for Building
a Knowledge-Based Enterprise
Index
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