As Principal of Progressive Practices, Jay Chatzkel assists organizations in transforming themselves into knowledge-based, intelligent enterprises. This includes working with organizations to develop skills and practices in the areas of intellectual capital, knowledge management, leadership and collaboration, business process management and performance measurement.

Chatzkel has found that there are a great deal of insightful approaches and deep practical experience that has not been appropriately captured and exploited. He uses that ground as a resource to develop original frameworks for key problems of the field and novel strategies to solve particular problems in enterprises organizations. As example of that effort is the framework for determining the critical knowledge issues related to performance in organizations and sets of measurements to validate changes in the return on investment in an enterprise’s knowledge efforts.

He is the author of two books: Knowledge Capital: How Knowledge-Based Enterprises Really Get Built (Oxford University Press, 2003) and Intellectual Capital (John Wiley & Sons, 2002).

Jay Chatzkel serves on the boards of editors of several publications: North American Editor, Journal of Intellectual Capital, Editor for Conferences and Events, Journal of Knowledge Management, Editor, and The TQM Magazine. He has written numerous articles and conference reviews.

He has a Bachelor’s degree from Bucknell University and has Masters degrees from the University of Wisconsin at Madison and the Kennedy School of Government at Harvard University.